Job Details

Description

The following is a composite representation of the actual positions which make up this classification. It is not intended to cover all possible job requirements or job factors which, if applicable, are included by reference.

Lines of supervision and reporting are as shown on an organizational chart. TrueCore has zero tolerance for abuse .

A. Position Definition & Summary :

Provides second-in-command management and direction to specified areas of operation. Duties include assisting the Facility Administrator in organizing and supervising the safety, security, transportation, master control, physical plant, QA, and training components of a juvenile correctional center and in formulating and executing plans for the effective utilization of available funds, personnel, equipment, materials, and supplies;

does related work as required. Appointees in this position are responsible and accountable for the proper functioning of those areas of operation assigned to them.

Is on 24-hour call and serves in Duty Officer Rotation.

B. Position Expectations and Essential Functions :

• Directs and coordinates supervisory functions and responsibilities for Assistant Facility Administrators.
• Reviews all on-going work of these positions, conducting periodic evaluations and conferences to ensure compliance with Federal, State and local laws, rules, regulations and standards, and TrueCore Behavioral Solutions, LLC policies and procedures.
• Meets bi-weekly with staff collectively to provide consistent procedures from shift to shift.
• Ensures staff work schedules are maintained to provide maximum coverage.
• Implements corrective action when necessary.
• Ensures compliance with all standards.
• Ensures annual appraisals are completed and submitted within required time frames.
• Assists the QI Coordinator and QI program and assists in directing the activities for internal reviews, audits, and evaluations of program performance and services to youth campus wide and in those areas specifically identified, assists in the development and implementation of modifications as indicated or required by the contracting authority.
• Responsible for continuous quality improvement initiatives campus wide and in those areas specifically assigned.
• Responsible for identifying deficiencies and implementing appropriate corrective action plans.
• Assists in coordinating training and in providing training as needed.
• Conducts investigation of the facts when staff members or juveniles make complaints, or conduct is alleged or observed that compromises the safety or security of the facility and / or violates any known state or federal law.
• Notes suspicious persons and behaviors and takes action, notes, and reports significant conditions constituting hazards, and takes the steps necessary to insure safe and orderly conditions.
• Ensures the observance of laws and regulations by juveniles, Youth Care Workers, Shift Supervisors, civilian employees and visitors.
• Directs and coordinates supervisory functions and responsibilities for Shift Supervisors.
• Reviews all on-going work of these positions, conducting periodic evaluations and conferences to ensure compliance with Federal, State and local laws, rules, regulations and standards, and TrueCore Behavioral Solutions policies and procedures.
• Conducts prearranged and unscheduled tours and inspections of all interior and exterior campus areas on all shifts; completes reports related to findings;

and takes appropriate action related to any problems or deficiencies observed.

• Assists the Facility Administrator in the administration, operation and management of programs of the center.
• Analyzes the work operations of the facility; assists in the development of a suitable work program and working procedures.
• Supervises the execution of work programs in accordance with proscribed procedures.
• Assists in formulating and executing plans for the effective utilization of available funds, equipment and supplies.
• Delegates suitable assignments and provides instructions to individuals and to unit supervisors; provides them with needed equipment, material and supplies and supervises work performance.
• Participates in staff training and development programs.
• Will act as the emergency disaster plan coordinator for the facility. Responsible for the implementation of the emergency disaster plan.
• Reviews training needs of staff, makes recommendations and assists with training.
• Directs behavioral management program. Ensures proper and consistent application of program. Implements changes to behavior management program to reinforce positive client behavior.

Monitors behavior management program in operation to ensure compliance by staff.

• Assures building security and safety procedures are maintained.
• Conducts inspections of facility to ensure security and safety are at adequate levels.
• Reviews video recording of day rooms to ensure compliance of minute checks and reviews incidents involving safety procedures.
• Performs duties of Facility Administrator as directed in Administrators absence.
• Ensures compliance with duties of Administrator standards.
• Maintains cooperative relationship with associated Juvenile Justice, Law Enforcement, Court and other State agencies.
• Conducts and participates in weekly review of all detained youth as necessary.
• Assures logs, incidents reports and confinements are in compliance with Facility Operating Procedures.
• Reviews log books periodically to ensure proper documentation.
• Reviews incidents which appear to be out of compliance with Facility Operating Procedures and recommends actions if out of compliance.
• Ensures youth valuables are secured and properly identified.
• Maintains safe inventory for youth valuables.
• Reviews admission cards to ensure proper documentation of client valuables.
• General Medication Administration Requirements. If sufficient licensed healthcare professionals (LPNs, RNs) are not available on-site to administer oral over-the-counter medications and / or oral prescription medications, staff who are not duly licensed in the State of Florida under Ch.

458, 459, or 464, Florida Statute (1997) may administer these medications, pursuant to appropriate training and appropriate supervision.

The administration of oral prescribed medications to youth by staff who do not hold medical or nursing licenses is not illegal.

However, appropriate assignment of staff responsibilities and implementation of procedures to follow are necessary. Additionally, non-healthcare licensed staff members should not be expected to detect education-related problems beyond the scope of the layperson.

It is imperative that the administration recognize that an organized, well-documented system of medication management must include specified procedures, adequate training and assignment of job duties if medication administration is to be performed at any time by staff members who do not hold medical or nursing licenses.

• Directs and coordinates the personnel hiring process of all operations staff. Assists in the personnel hiring process of Direct Care Staff.
• Ensures disciplinary issues are dealt with as necessary.
• Performs as Facility Administrative Duty Officer, and participates in rotation as Administrator for evening, weekends and holidays as necessary.
• Effectively implements and consistently applies the Programs Positive Performance System (PPS) / Behaviro Management System (BMS).
• Provides oversight to the PPS / BMS system to ensure it is proper implemented by program staff.
• Monitors and provides feedback to ensure that the rewards and consequences are distributed in a fair and consistent manner.
• Detect, respond and prevent abuse of youth.
• All other duties as assigned by supervisor.

Qualifications

C. Position Requirements :

Education :

Credentials are preferred bachelors degree in human service or social services field from an accredited university / college and a minimum of two years working in a structured juvenile setting.

Other Requirements :

• Must be at least 21 years of age.
• Responsible for complying with time and attendance policies and all established Human Resource Policies. Must adhere to the Code of Conduct established by TrueCore.

Performs other duties as assigned by Supervisor.

D. Knowledge, Skills and Abilities :

• Ability to supervise and direct supervisory level employees.
• Knowledge of DJJ Service Manual, Florida District Administrative Code, Chapter 10H, PAR Procedures, and TrueCore Behavioral Solutions, LLC operating procedures.
• Knowledge of Florida Statues 985, and the Florida Rules of Juvenile Procedure.
• Ability to utilize Policy and Procedure Manual in finding and applying regulations to daily operations.
• Knowledge of District and Regional procedures and ability to implement.
• Ability to conceptualize processes and procedures in a logical and understandable manner and to communicate that information verbally to both experienced and inexperienced staff.
• Ability to organize and coordinate work schedules.
• Knowledge of personnel rules and regulations.
• Knowledge of routine office procedures.
• Ability to conduct and control fact finding interviews.
• Knowledge of Policy and Procedures Manual and Purchasing Regulations.
• Knowledge of statistical theory.
• Ability to compile statistical reports.
• Ability to communicate information effectively and to train staff.
• Ability to review and detect deficiencies in direct care programs to implement corrective actions.
• Knowledge of safety and sanitation standards.
• Knowledge of policy and law related to security and search procedures.
• Knowledge of Quality Assurance Standards.
• Ability to develop and implement procedures to ensure compliance with rules, regulations, policies and standards.
• Ability to prepare accurate and concise correspondence and reports.
• Ability to identify and correct supplies deficiencies.
• Ability to participate in on-call duty assignments.
• Ability to complete and utilize aggression control techniques including the PAR on acting out adolescents.
• Ability to deal with clients in counseling roles with difficult and behaviorally troubled youth.
• Ability to legally operate a motor vehicle.
• Ability to physically prevent an escape and to offer immediate pursuit of an escaped client.

E. Equipment Utilized

• Ability to utilize electronic communication devises such as 2-way radio, audio and video surveillance devices.
• May require to learn to utilize various types of electronic and / or manual recording and information systems used by the agency, office computers, or related units.

F. Physical Requirements & Work Environment :

Talking : Ability to express and exchange ideas via spoken word during activities in which they must convey details or important spoken instructions to others accurately, sometimes quickly and loudly.

Hearing and Vision : Ability to perceive the nature of sounds with no less than 40 dB loss at Hz, 1000 Hz and 2000 Hz with or without correction.

Ability to receive detailed information through oral communication. Work requires a minimum standard of visual acuity with or without correction that will enable employees to complete clerical tasks, and observe youth.

Dexterity : Ability to stoop, kneel, crouch, reach, push, pull, lift, grasp, and be able to perceive the attributes of an object such as size, shape, and temperature.

Movements frequently and regularly required using wrists, hands and / or fingers. Physical Strength : Ability to exert up to 50 pounds of force occasionally.

Position is mainly sedentary work (office work), but may on occasion include physical force execution. Employee may be subject to temperature changes, but the employee is not substantially exposed to adverse environmental conditions as the work is predominantly inside.

Language : Ability to write complex sentences, using proper punctuation, and ability to communicate in complex sentences using normal word order with present and past tenses.

Processing and Reasoning : Ability to exercise self-control in potentially volatile situations such as in verbal and physical confrontations.

Must be able to work and concentrate amidst distractions and noise. Ability to assist youth with problem solving and maintaining self-control in volatile situations.

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position the employee is occasionally exposed to outside weather conditions as they relate to travel.

The noise level is usually moderate as the primary work environment is a standard office setting.

Persons with mental or physical disabilities are eligible as long as they can perform the essential functions of the job after reasonable accommodation is made to their known limitations.

If the accommodation cannot be made because it would cause the company undue hardship, such persons may not be eligible.

Last updated : 2024-04-29